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Jamaica villa specialists
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Welcome to Emerald Seas, Ocho Rios your Jamaican vacation villa. Here is some information to help organize and make you visit more enjoyable. Airport Arrival: You should plan to arrive in Jamaica at the Montego Bay International Airport (MBJ). All passengers:
Villa Arrival: Our experience is that our van or car packages provide the easiest most convenient ground transportation for the villa bound traveler to Jamaica. Your driver will personally meet you at the Montego Bay Airport. No need to wait in lines for rental cars or the confusion of driving after a long flight. Your party will be comfortably transported, using a private, air conditioned van, directly to Emerald Seas. The drive will take about 1.5 hours and is a wonderful first introduction to the island of Jamaica. When you arrive at Emerald Seas you will be met by the staff. They will tour you through the property and allow you to select your rooms and relax before dinner. The cook will have ordered food for evening dinner and basic supplies for the week. You will be given a bill that can be paid at the local grocery store by cash (USD are acceptable) or credit card (VISA is preferred) the next day. Dinner will be served by your staff possibly on a terrace overlooking the sea, garden or in a formal indoor dining room. It's your choice!! Telephone: Emerald Seas phone number is: 876-994-1491 and 646-289-8190.. The FAX is The FAX Number is: 876-994-1072.. The Jamaica 876 area code is dialed like any other US area code typically with a 1 before it.Most telephone credit cards will not work in making long distance calls from Jamaica. You should check with your service provider before your trip. We recommend that you purchase a Jamaican prepaid calling card to use instead of your telephone credit card for all international long distance calls. These cards are readily available in most grocery and drug stores around the island. The Jamaican wireless system operates on a TDMA network, so it is not compatible with CDMA, GSM or 3G networks. Cable & Wireless and Digicell, the Jamaican providers, do have roaming agreements with the following service providers:
Staff: The staff are the true joy of a Jamaican villa experience. They are wonderfully accommodating and will try to do anything you want. Just ask. Some staff live off the property or in separate accommodations on the villa grounds. Your cook will consistently delight you with wonderful Jamaican meals, special cakes for birthday or anniversary events. Staff members may bring unusual fruits or vegetables that they have grown in their own gardens to the villa for you to sample. The staff should not be tipped until you leave (see tipping below). The Emerald Seas staff are:
Meals: Ask any repeat traveler to Jamaica about where the best restaurant is and most will tell you "the villas". Villa cooks are fantastic. They can whip up a wonderful western omelet or prepare a superb Jamaican specialty such as ackee and saltfish. It's your choice. You can ask that the cook to "surprise" you with her Jamaican cooking skills, or work with her to plan out your meals. Our experience is that the food is so good you don't even want to think about going out to a restaurant! You should arrange the details of meals with the cook, dinner hours etc. The staff like to have some set hours that they can then work around. Some staff live on the property so can easily provide later dinner service. Other villa staff go home at night and need to use public transportation. They typically work 8-10 hour days. Almost all the villas will stagger some of the staff hours so that you can have dinner served later in the evening if you prefer. We suggest working out a dining schedule and menu for the week with your cook on the day of your arrival. Here is what is typical for villa dining. Breakfast: 8-10 am
Lunch: 12-1 pm Some visitors like a hearty lunch and others prefer a light lunch after a large breakfast. Typical lunch menu - salads, sandwiches, hamburgers, hot dogs, Jamaican beef/ vegetable patties, or Jerk Chicken and Festival. Dinner: 5:30-7:00 pm
Throughout the day ice and cold drinks will be available. Should these need replenishing, advise any staff member. Food Shopping: As mentioned an initial supply of food and liquor is purchased in advance and is normally sufficient for two days. Guests are responsible for reimbursing the store which provides the supplies. Your cook will work with you on menus for all the meals and will do the shopping. You will need to provide her with money for these purchases. Some guests prefer to shop for the food themselves, and some go with the cook. Again the choice is yours. We find it fun to go with the cook when she shops for fresh food in the Ocho Rios Market. If you want the staff to food shop you will need to pay for a cab or provide the transportation. Your van driver will be happy to do this for you. Food costs average $35 - $45 per adult per day and $20/day for pre-teens. The size of the group, menu selection and liquor choices will affect the cost, so please remember that this is just an estimate. Also please note that household supplies (such as paper towels, soap, Kleenex) will be included in the grocery costs. Remember that your meal choices will affect the grocery bill and items such as lobster (typically $10 USD/pound) and conch can have a major effect on your meal budget. Each group of people will have different appetite requirements, so the villa staff will need some guidance as to the quantities of food to be purchased. You only need to purchase food for your group and not the villas staff. The staff will do its best to accommodate your needs, but the final decision on menus and shopping are yours as you are the person paying the grocery bills. We know that local lobster and conch are favorites with many guests; however, we request that you refrain from purchasing both these delicacies out of season. They need a chance to breed and replenish the supply, plus it is illegal to purchase live lobsters and conch "out of season". The Lobster season is CLOSED April 1 through June 30; and the Conch season is CLOSED July 1 through October 30. You can purchase imported lobster and conch, which may be available frozen in the grocery stores. We have found that the best "American Style" grocery shopping in Ocho Rios is General Foods. It is a large air-conditioned store, with a good liquor section and does accept credit cards. It is near the straw market in Ocean Village Shopping Center. There is also an excellent meat market on Main Street, Moneysworth. They will have both Jamaican and imported meats, along with seafood.Feel free to stop anywhere along the road if you see interesting fruits or vegetables. All market foods should be paid for in Jamaican dollars. Fresh fish can sometimes be obtained from local fisherman. Security: The villa has excellent security and as required at all Jamaican villas, a night watchman. Some of our resort villas with gated entrances, like Silver Sands, Tryall and Round Hill, will have their own resort security. You staff will typically close up the villa at night when they leave. You need to take the same care with security that you would in your own home. Respect: Vendors of various local products may approach you occasionally, attempting to sell their wares. The best way to deal with them is to listen politely to their brief offer; then if you have no interest, a firm "no thank you" will generally end the conversation. Ignoring locals, in this situation or others, is a form of disrespect taken seriously by Jamaicans. In general, any visitor showing respect to Jamaicans will receive the same in return. Sports: From Montego Bay the closest tennis is at located at the villa. and golf is at Sandals Upton Golf Course.. The snorkeling off the reefs is really good. Bring your own mask and fins and snorkeling vest. We find snorkeling in the morning is best, as the water is calmer. We have NEVER seen any sharks or barracuda inside the reefs. Last Day Tipping: It is customary to tip your staff at the conclusion of your stay. An appropriate gratuity is 10% - 15% of the villa rental (10% in Winter and 15% in Summer). This would be divided among the staff members according to their seniority and service provided. It is also appropriate to tip your van driver approximately 10% after they drop you off at the airport on your return home. Typically the largest tip percentage would go to the cook, with the remained divided up among the other staff members. We typically place the tip in individual envelopes for each staff member. We give it to them when the van picks us up for the airport. Here is a table showing suggested tip percentages for each staff member at Emerald Seas. These numbers are suggestions and you can certainly vary them depending on your experience with each staff member.
TIPPING NOTES: -All Tips are pre-paid at Highland House and Bluefields Bay villas -Suggested Tipping Only -Most villas have night watchmen who come in about 6 pm and leave about 6 am (approximate times). They typically are not part of the villa staff but do appreciate a tip on the last night. -To calculate the individual staff tip multiply the total amount of your tip by the percentage for each staff member and divide by 100. Airport Return: On your final day at the villa enjoy a leisurely breakfast before your driver arrives to take you back to the airport. Your driver can advise you on the time you need to leave the villa based on your airport departure time. But plan to be at the airport at least 2 hours before your flight. Drive time from Emerald Seas to the Montego Bay Airport (MBJ) is approximately 1.5 hours. Additional Information:
The SunVillas Collection, representing only quality Jamaica villa accommodations for Montego Bay (including Spring Farm, Tryall and Round Hill, Great River), Silver Sands, Discovery Bay, Runaway Bay, Ocho Rios, Oracabessa, Port Antonio, Whitehouse, Bluefields Bay, Negril and Treasure Beach. All Jamaican villas are fully staffed and rates include local taxes except where noted.
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